Please read this Privacy Policy carefully. It describes how Image LLC ("the Company", "We", "Us", or "Our"), operating TextBuilder.ai, collects, uses, stores, and protects Your personal information when You use Our Service.
By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. If You do not agree with the terms of this Privacy Policy, please do not access or use the Service.
The data controller responsible for Your personal data is:
Image LLC
Nometnu 46, Riga, Latvia
Contact: https://www.textbuilder.ai/contact/
We collect the following types of information:
1. Personal Information You Provide:
Account Registration Data: Name, email address, and password when You create an account
Communication Data: Any information You provide when contacting Us through Our contact forms, email, or support channels
2. Information Collected Automatically:
Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, time spent on pages, and other diagnostic data
Device Information: Device type, unique device identifiers, screen resolution, and language preferences
Usage Data: Information about how You interact with the Service, including features used, content generated, buttons clicked, and navigation patterns
Cookie Data: Information collected through cookies and similar tracking technologies (see Cookies section below)
3. Information From Third Parties:
Payment Processor: Our payment processor Paddle may share transaction-related information with Us (see Payments section below)
Advertising Platforms: We may receive aggregated analytics data from advertising platforms regarding the effectiveness of Our advertising campaigns
We use the collected information for the following purposes:
To provide, operate, and maintain the Service
To process Your account registration and manage Your account
To process transactions and send related information, including purchase confirmations
To send You technical notices, updates, security alerts, and support messages
To respond to Your comments, questions, and customer service requests
To monitor and analyze usage trends, behavior patterns, and preferences to improve the Service and user experience
To detect, prevent, and address fraud, abuse, security issues, and technical problems
To enforce Our Terms and Conditions and other policies
To send marketing and promotional communications (with Your consent, where required by law)
To comply with legal obligations and respond to lawful requests from public authorities
If You are located in the European Economic Area (EEA), We process Your personal data based on the following legal grounds:
Performance of a Contract: Processing necessary to provide You with the Service You have requested (account management, content generation, payment processing)
Legitimate Interests: Processing necessary for Our legitimate business interests, such as improving the Service, preventing fraud, ensuring security, and conducting analytics — provided these interests are not overridden by Your rights
Consent: Processing based on Your specific consent, such as for marketing communications and non-essential cookies. You may withdraw Your consent at any time
Legal Obligation: Processing necessary to comply with applicable laws, regulations, or legal proceedings
We use cookies and similar tracking technologies to collect and store information about Your interactions with the Service. Cookies are small data files placed on Your device when You visit Our Website.
Types of Cookies We Use:
1. Essential Cookies: These cookies are strictly necessary for the operation of the Service. They enable core functionality such as account authentication, session management, and security. These cookies cannot be disabled.
2. Analytics and Performance Cookies: These cookies help Us understand how visitors interact with the Service by collecting and reporting usage information. We use these to improve the functionality and user experience of the Service.
3. Advertising and Tracking Cookies: These cookies are used to track visitors across websites and display relevant advertisements. They are placed by third-party advertising platforms to build a profile of Your interests and show You relevant ads on other websites. We use the following advertising services:
Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of Our advertising campaigns on Facebook and Instagram, to create custom audiences, and to deliver targeted advertisements. Meta may collect data about Your browsing activity across websites. For more information, visit: Meta Privacy Policy
Google Ads (Google Tag): We use Google Ads conversion tracking and remarketing to measure advertising performance and display targeted advertisements on Google's advertising network. For more information, visit: Google Privacy Policy
Microsoft Advertising (Bing Ads): We use Microsoft Advertising UET (Universal Event Tracking) to track conversions and create remarketing audiences for Our advertising campaigns on Bing and the Microsoft Advertising network. For more information, visit: Microsoft Privacy Statement
4. Session Recording Cookies: We use Microsoft Clarity to record and analyze user sessions on Our Website. This includes tracking mouse movements, clicks, scrolling behavior, and page interactions. The purpose of this data collection is to improve the user interface and user experience of Our Service. Microsoft Clarity may also use the data in combination with other Microsoft services. For more information, visit: Microsoft Privacy Statement
Managing Cookies: You can control and manage cookies through Your browser settings. Most browsers allow You to refuse or delete cookies. However, if You disable essential cookies, some parts of the Service may not function properly. Please note that disabling advertising cookies does not eliminate advertising — You will still see ads, but they may be less relevant to You.
We use Paddle.com Market Limited as Our payment processor and merchant of record. When You make a purchase, Paddle processes Your payment on Our behalf. Paddle acts as the seller of record for all transactions, which means:
Your payment card details and billing information are collected and processed directly by Paddle, not by Us
We do not store or have access to Your full credit card number, debit card number, or bank account details
Paddle may share transaction-related information with Us, such as Your name, email address, purchase amount, transaction ID, and subscription status
Paddle is responsible for handling payment-related compliance, including PCI-DSS standards
Paddle's use of Your personal information is governed by their own privacy policy. For more information, visit: Paddle Privacy Policy
We may share Your information with the following categories of third-party service providers who assist Us in operating the Service:
Payment Processing: Paddle.com Market Limited (merchant of record and payment processor)
Analytics and Session Recording: Microsoft Clarity (user behavior analytics and session recording)
Advertising: Meta Platforms (Facebook/Instagram Ads), Google LLC (Google Ads), Microsoft Corporation (Bing Ads)
AI Content Generation: Third-party AI model providers for processing content generation requests
Infrastructure: Server and hosting providers located in the European Union
These third parties are authorized to use Your personal information only as necessary to provide services to Us and are obligated to protect Your information in accordance with applicable data protection laws.
All data — including databases, user content, images, and application code — is stored on Our dedicated server located in the European Union. We do not transfer Your personal data outside the European Economic Area (EEA) except where necessary for the operation of third-party services described in this Privacy Policy (such as advertising platforms).
Where data transfers outside the EEA are necessary, We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized transfer mechanisms.
We implement commercially reasonable technical and organizational security measures to protect Your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
SSL/TLS encryption for data in transit
Encrypted storage of passwords
Regular security updates and patches
Access controls and authentication mechanisms
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your personal information, We cannot guarantee its absolute security.
We retain Your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Account Data: Retained for as long as Your account is active and for a reasonable period thereafter to comply with legal obligations
Generated Content: Subject to the retention periods described in Our Terms and Conditions (Content Storage and Data Retention section)
Transaction Data: Retained for a minimum of 5 years to comply with tax and accounting regulations
Log and Analytics Data: Retained for up to 24 months
Marketing Data: Retained until You withdraw Your consent or unsubscribe
After the applicable retention period expires, We will securely delete or anonymize Your personal data.
If You are located in the European Economic Area (EEA), You have the following rights regarding Your personal data:
1. Right of Access: You have the right to request a copy of the personal data We hold about You.
2. Right to Rectification: You have the right to request that We correct any inaccurate or incomplete personal data.
3. Right to Erasure: You have the right to request the deletion of Your personal data, subject to certain legal exceptions (such as data required for legal compliance or ongoing contractual obligations).
4. Right to Restriction of Processing: You have the right to request that We restrict the processing of Your personal data in certain circumstances.
5. Right to Data Portability: You have the right to receive Your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
6. Right to Object: You have the right to object to the processing of Your personal data for direct marketing purposes or where processing is based on legitimate interests.
7. Right to Withdraw Consent: Where processing is based on consent, You have the right to withdraw Your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact Us through Our contact page. We will respond to Your request within 30 days. We may need to verify Your identity before processing Your request.
You also have the right to lodge a complaint with a supervisory authority. In Latvia, the supervisory authority is the Data State Inspectorate (Datu valsts inspekcija) — https://www.dvi.gov.lv
We may use Your email address to send You newsletters, marketing materials, promotional offers, and other information about Our Service. You may opt out of receiving marketing communications at any time by:
Clicking the "unsubscribe" link in any marketing email We send
Contacting Us through Our contact page
Please note that even if You opt out of marketing communications, We may still send You transactional or service-related emails (such as account notifications, security alerts, and billing information).
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If We become aware that We have collected personal data from a child under 18, We will take steps to delete that information immediately. If You are a parent or guardian and believe that Your child has provided Us with personal information, please contact Us.
Our Service may contain links to third-party websites or services that are not operated by Us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage You to review the privacy policies of every website You visit.
We may update this Privacy Policy from time to time. Changes become effective immediately upon being posted on this page. The "Last Updated" date at the top of this Privacy Policy reflects the most recent revision. We encourage You to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes Your acceptance of the updated Privacy Policy.
If You have any questions, concerns, or requests regarding this Privacy Policy or Our data practices, You can contact Us:
By visiting this page on our website: https://www.textbuilder.ai/contact/
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